Effective Date: June 18, 2026
At MB Royal Perfume Inc., we value your privacy. This Privacy Policy describes how we collect, use, and disclose your personal information. It applies when you visit or make a purchase from www.mbroyal.com (the “Site”).
1. Information We Collect
We collect personal information to provide and improve our services. The types of data we collect depend on how you interact with our Site.
Personal Information You Provide
- Contact Data: Name, shipping address, billing address, email address, and phone number.
- Account Data: Username, password, and saved preferences.
- Payment Data: Credit card numbers, billing details, and payment processor tokens.
- Communication Data: Information you include when contacting our support team.
Automatically Collected Information
- Device Data: IP address, browser type, operating system, and device identifiers.
- Usage Data: Pages viewed, links clicked, time spent on the Site, and referring URLs.
- Cookies: Text files placed on your device to enhance user experience and analyze traffic.
2. How We Use Your Information
We use your data to fulfill our contract with you and support our business operations. Specific purposes include:
- Order Fulfillment: Processing payments, arranging shipping, and providing invoices or order confirmations.
- Customer Support: Responding to inquiries, resolving issues, and managing returns.
- Account Management: Creating and maintaining your user account.
- Marketing Communications: Sending promotional emails about new perfumes, special offers, and store updates.
- Site Optimization: Analyzing usage trends to improve our product offerings and user interface.
- Security & Fraud Prevention: Monitoring transactions for potential risks, fraud, or policy violations.
3. How We Share Your Information
We do not sell your personal information. We share your data with trusted third parties to help us run our business:
- Service Providers: Companies that handle payment processing, order shipping, data analysis, and email delivery.
- E-commerce Platform Vendors: Platforms that host our online store infrastructure.
- Legal Compliance: Authorities or legal entities if required by applicable laws, regulations, or court orders.
- Business Transfers: Successors or buyers in the event of a merger, acquisition, or asset sale.
4. Cookies and Tracking Technologies
We use cookies, web beacons, and pixels to collect information about your browsing activity.
Types of Cookies Used
- Essential Cookies: Necessary for basic website functions, such as keeping items in your shopping cart.
- Analytics Cookies: Help us understand how visitors interact with the Site.
- Marketing Cookies: Track your browsing habits to deliver relevant advertisements on other websites.
Your Choices
You can configure your browser to block or delete cookies. However, disabling cookies may prevent some features of our Site from functioning correctly.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. Payment transactions are encrypted using secure socket layer technology (SSL). While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy. This includes retaining data to satisfy legal, accounting, or reporting obligations. When we no longer require your information, we securely delete or anonymize it.
7. International Data Transfers
MB Royal Perfume Inc. is located in Canada. Your personal information may be transferred to, stored, and processed in countries outside of your home region. These countries may have data protection laws that differ from your own. By using our Site, you consent to these transfers.
8. Your Privacy Rights
Depending on your geographic location, you may have specific rights regarding your personal information under laws like the GDPR, CCPA, or PIPEDA:
- Access: The right to request copies of the personal data we hold about you.
- Correction: The right to request that we correct inaccurate or incomplete data.
- Deletion: The right to request that we erase your personal data under certain conditions.
- Restriction: The right to request that we restrict the processing of your data.
- Portability: The right to request the transfer of your data to another organization.
- Objection: The right to object to our processing of your personal data for direct marketing.
To exercise any of these rights, please contact us using the details provided below.
9. Children’s Privacy
Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately so we can delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We will notify you of any material changes by posting the updated policy on this page and updating the effective date.
11. Contact Us
If you have questions, concerns, or complaints about our privacy practices, please contact our privacy officer:
- Company Name: MB Royal Perfume Inc.
- Website: www.mbroyal.com
- Email: zylah@mbroyal.com
- Address: 3007 Freshwater Way, Ottawa, ON K2J 5j8, Canada
- Phone: +(1)604 207 0792